Escape Trailer Frequently Asked Questions

Before purchasing a new Escape trailer we want to make sure that all of your questions are answered. Below are a few of the most common questions we receive. 

Frequently Asked Questions

As with many manufacturers and businesses we are short staffed at present.  This has caused a slow down in our production.  

We are still delivering trailers to customers.  Our famous orientation process is currently ‘on hold’, customers are using our online videos and live stream orientations with good success.

In 2019 we revised our payment policies to be in line with our customers requests.  We have now fully transitioned away from the old process of all payments in CAD.

USA and Canadian customers are quoted and pay in their local currency.

US Customers are quoted and pay in USD.

Canadian customers are quoted and pay in CAD.

Exchange rate is no longer an issue for Escape customers.

Prior to 2019 Escape ‘only’ sold in Canadian dollars, and would use the bank rate on the day to convert USD funds to CAD.

From late 2019 at the request of many USA customers Escape remodeled the business and now offers pricing in both USD and CAD. 

This removes the issue for US customers needing to pay in CAD or not having a fixed price on their unit because of exchange rate fluctuation.

USA customers receive quotes in USD and pay in USD. 

Canadian customers receive quotes in CAD and pay in CAD.

A new custom built Escape is approx 4 months lead time, this would give you one month to lock in your configuration.  You can place an order (deposit) for a trailer anytime from 4 months to end of Dec 2020.

An inventory or pre-build is approx 2 weeks lead time.  We make a limited number of prebuilt units each year, with the option to change/add certain components.

No dealers.  

Escape is the fastest growing direct to consumer manufacturer for fiberglass RV’s in North America.  We do not have the typical dealer arrangement.  If you would like to  see an Escape trailer we can connect you with one of our customers local to you, they will be delighted to show you their trailer and share their Escape experience with you.  https://escapetrailer.com/view-an-escape-trailer/

You are also very welcome to visit us in beautiful Chilliwack, BC, Canada.  Google Maps Escape

Your deposit either reserves a production slot or holds an inventory unit.  When you place the deposit Escape pays the credit card fees. If you cancel the deposit you pay the return fees on the credit card.

Our contract is formalized when we agree to the buildsheet with all it’s options and pricing.  There are terms and conditions.

The deposit is non refundable when the contract is signed.  If you cancel after the buildsheet is confirmed the deposit is non refundable.

USA customers will have a USD buildsheet. 
Canadian customers will have a CAD buildsheet.

 

Escape will export your trailer into the USA. 

You are required to title and register your trailer which includes paying your state fees/taxes etc.

Based on the feedback from previous Escape customers, the DMV in the USA have differing application of requirements for each state, and in some cases each county.  Some will permit you to register etc prior to export, and others will ask for a physical inspection of the VIN after export.  

We recommend asking advice from other Escape owners on either the Escape Trailer Forum and/or the Escape Travel Trailer Facebook page.  Neither of these are managed or funded by Escape.

Your vehicle must be capable of safely pulling the GVWR for your trailer.  It must also have a 7 pin connector, a brake controller, and a 2″ ball for the bumper pulls (the 7 pin enables the trailer lights, and communicates from the vehicle brake controller to the trailer brakes) 

Escape 17A and B = 4000lbs

Escape 19 and 21 = 5000lbs

The Escape 5.0TA = 5500lbs and has other considerations e.g., bed height and length.


Tow Vehicle Disclaimer

You the customer are solely responsible for the selection and proper use of the tow vehicle.

Escape Trailer Industries disclaims all liability with respect to damages  incurred by a customer or owner of an Escape Trailer Industries LP recreational vehicle as a result of the operation, use or misuse of a tow vehicle.

NOTE: ESCAPE TRAILER INDUSTRIES’S WARRANTY DOES NOT COVER DAMAGE TO THE RECREATIONAL VEHICLE OR THE TOW VEHICLE AS A RESULT OF THE OPERATION, USE OR MISUSE OF THE TOW VEHICLE.

75% of Escape customers are from the USA.  We have refined the process to make it easy to deal with the distances.

  1. You place a deposit online in USD (or you can phone us) and book a completion date. Place a Deposit
  2. We will contact you to walk you through the configuration process.  We take as much time as you need.
  3. We lock your configuration a minimum 3 months prior to your completion date (unless you are purchasing an inventory unit).
  4. You arrange a trip to collect your trailer on your completion date.  You pay the final balance in USD on or before your completion date. Don’t worry if you can’t get to Escape exactly on your completion date, we will store your trailer for free for up to 3 months or until you collect which ever comes first.
  5. You come to Escape and get an orientation.  This will help you understand how to operate your Escape Trailer including the hitching process.  You will inspect your trailer and sign off on final paperwork.
  6. We export your trailer into the USA using our truck (you follow along behind us across the border from Canada to the USA).  It has to be Escape that transports the trailer across the border.  We do this to save you from paying Canadian taxes.
  7. You hitch up (you do this yourself, you will have learned at your orientation) on the US side of the border.
  8. You Take your Escape and begin the adventures.

It’s easy for Canadians.

  1. You place a deposit online in CAD (or you can phone us) and book a completion date. Place a Deposit
  2. We will contact you to walk you through the configuration process.  We take as much time as you need. 
  3. We lock your configuration a minimum 3 months prior to your completion date (unless you are purchasing an inventory unit).
  4. You arrange a trip to collect your trailer on your completion date.  You pay the final balance in CAD on or before your completion date. Don’t worry if you can’t get to Escape exactly on your completion date, we will store your trailer for free for up to 3 months or until you collect which ever comes first.
  5. You come to Escape and get an orientation.  This will help you understand how to operate your Escape Trailer including the hitching process. 
  6. You will inspect your trailer and sign off on final paperwork.
  7. You Take your Escape and begin the adventures.

Yes

We can arrange for delivery anywhere.

The estimated cost for delivery ranges from $1.5/mile to $3.00/mile.  Some locations are cheaper the transport to than others, just because the transport company can collect and back haul to base.

We can arrange delivery to within approx 25 miles of your house.  All Escape Trailers are shipped using a truck and flatdeck trailer, we can get quotes on a tow behind if you wish.

We have indicative pricing for area’s in the USA and Canada, this would be a worst case based on a ‘less than full load’ transport i.e., your trailer and items for some other business.  

If we can have two trailers going at the same time to similar locations it will reduce the cost some more because we create certainty for the transport company.

Our team will be happy to get you quotes.

California Deliveries:  Due to highway/state regulations in California the transporter must use a max size 37′ deck, which limits the combination of trailers that we can ship together.

NOTE:  You can also arrange your own carrier to collect the trailer.  However be mindful that we do not have a loading dock, and the carrier will need to arrange something to load the trailer.  If you choose this option, we need to know a minimum 2 weeks in advance.

In Sumas, WA at Bob’s Burger and Brew parking lot.

One of our Escape driver’s will transport the trailer from our facility in Chilliwack, BC to Sumas, WA.  Usually the US customer will follow along behind.

Our driver will export the trailer across the border into the US through the Commercial Lanes.  The US customer will take the standard lane — not the commercial lane.

The Escape driver will meet the US customer at a predetermined location in Sumas, the trailer will be unhooked and the new owner will be able to hook up and continue on their adventures.

At this point the trailer is officially exported and the US customer can drive it back and forth from USA to Canada if desired.

No, US Customers are exempt from Canadian Taxes as the trailers are exported to the US once they have been paid for in full. However, US customers will be required to pay their State tax.

Escape Trailer Industries completes all of the paperwork required for the import/export of your trailer.

Once the trailer enters production, we will assign a VIN number to the trailer and complete the required documents. (Please note we do require a SSN at this time for one owner). A complete copy of the prepared documents is forwarded to both the customer and CPBSA where they are filed and stamped by US customs at the time of export/import.

Depending on the State and County, some customers are able to obtain full title, and registration before they pick the trailer at the border. This allows them to have a metal plate to put on the trailer during travel between Sumas, WA and their home State.

Yes, When we refer to the Dry Weight of our trailers we weigh a finished trailer with just the Standard Features installed. 

  • Escape 17A has a dry weight of 2190lbs.
  • Escape 17B (with bathroom) has a dry weight of 2540lbs.
  • Escape 19 has a dry weight of 3150lbs.
  • Escape 21C has a dry weight of 3365lbs.
  • Escape 21NE has a dry weight of 3365lbs.
  • Escape 5.0 Fifth Wheel has a dry weight of 3810lbs.

Follow the instructions on our “Winterizing your trailer” page! Click here for Winterizing

weight distribution hitch (aka “load equalizing hitch”) does just what the name says — it is a hitch that evenly distributes the weight of your payload. It works by using adjustable spring bars and tension to distribute the load of the trailer tongue to the trailer and vehicle axles.  All front wheel drive vehicles will require an equalizer hitch.  Customers with air suspension considering a weight distribution hitch should consult the vehicle manufacturer or their manual.  There is a lot of debate and difference between manufacturers.

Escape 17
Black tank – 19 gallon
Gray tank – 26 gallon
Fresh tank – 20 gallon

Escape 19
Black tank – 19 gallon
Gray tank – 28 gallon
Fresh tank – 28 gallon

Escape 21C & 21NE
Black tank – 22 gallon
Gray tank – 28 gallon
Fresh tank – 28 gallon

Escape 5.0
Black tank – 30 gallon
Gray tank – 28 gallon
Fresh tank – 28 gallon

The Escape 17 is equipped with a Dometic 3-way, 3 cubic foot with freezer compartment.

The Escape 19 is equipped with a Dometic 3-way, 5 cubic foot with  freezer compartment.

The Escape 21C/21NE and the Escape 5.0 are equipped with a Dometic 3-way, 6 cubic foot with freezer compartment.

Orientation Video

Take a walk through of the various features offered on Escape trailers.